eMail Responce

From: kellyp@halifax.ca

To: les@lesmuise.com

Cc: Wayne Legere <legerew@halifax.ca>
Date:Mon, 17 Dec 2007 10:00 am

Thank you for your email about Transit Service. I have forwarded your concerns to Wayne Legere, Manager of Transit Services, for review and response.

Again, thank you for your email. It is appreciated.
Respectfully, I remain
Peter J. Kelly

Mayor

From: Sheila Fougere <fougers@halifax.ca>

To: les@lesmuise.com

Date: Mon, 17 Dec 2007 1:38 pm

Dear Mr. Muise:


Thanks for your e-mail.  Sorry Metro Transit was the cause of such
frustration.  Thanks for taking the time to offer some positive
solutions.  I did forward your comments to the people in charge at the
director and managerial level at Transit.  HRM has a lot of work to do
on the transit side.  In this year's budget there are many of us on
Council who have asked that transit take more priority before we start
pumping money into new initiatives.  I am also a transit user.  We have
a growing demand for service that needs to be met.  I sincerely
appreciate you having taken the time to send your thoughts.

Regards, Sheila
From: Contact HRM <contactHRM@halifax.ca>

To: les@lesmuise.com

Date:Mon, 17 Dec 2007 11:13 am

Dear Mr Muise,

Thank you for your inquiry to HRM. Your comments have been forwarded
to Metro Transit via service request# 2920292 and you should receive a
reply shortly

From: Amy Power <powera@halifax.ca>

To: les@lesmuise.com

Cc: Peter Kelly <kellyp@halifax.ca> Edward Robar <robare@halifax.ca>
Date:Wed, 2 Jan 2008 11:08 am

Good morning,

Metro Transit has had unprecedented ridership growth in the past few
years. We continue to have competing priorities for increased service as
well as new service as HRM develops. However, all proposed service
increases are pending budget approval and, in turn, prioritized
depending on the ridership demand.

Metro Transit is providing the best service possible with its existing
fleet and operator complement. However at this time transit does not
have the additional resources available, vehicles nor operators, to
increase service, all service increases are pending budgets approval,
including vehicles, operators and operating budget.

We are addressing ridership demands and service requests as best as
possible through our fiscal budget planning process and capital
investments. With limited resources and increasing ridership Metro
Transit must target implementation to areas where customers are left
behind.

When Sunday shopping was introduced in the fall of 2006, Metro Transit
did respond and increased service. There were several routes that did
not provide any service on Sundays. Presently our priority is to
address the weekday ridership demands as many routes require a frequency
increase to 15 minutes during the weekday peak service hours. However,
without additional resources the increases must be phased in as budget
permits.

Thank you
Regards,
Amy

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